Virtual Memo

Helping you work Anywhere, Anytime

#2

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In this issue:

Editorial:                Throw out your fax machine

Virtual facilities:      A close look at faxing without fax machines

Case study:           One faxing solution that works well...

Talk to us:             Talk to us - it's free

Next issue:            The "Less-Paper" Office          

Useful links:           More Virtual Office resources

To send a copy of this newsletter to someone else click  here.

For a copy of our booklet on working smarter in a Virtual Office click here

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In this issue we look at the humble fax machine  -  and decide that it's time to throw it out.

 

Imagine sending and receiving faxes wherever you happen to be. Plus:

  • incoming faxes that you can file with your Word (etc) documents

  • not having to change your existing fax number

  • it's installed and running in one hour, with no upfront costs

  • elimination of paper faxes

That's what a web-based fax service does.

 

Fax machines are expensive to buy and run. They're unreliable (out of paper, out of toner, jammed, date / time / answerback wrong); they're always busy just when you need to use them...and they take up office space.

 

For companies "working Virtual", web-based fax services are indispensable. Even for traditional offices, they offer a way to minimize the unnecessary disruption caused by sending and receiving faxes.

 

Web-based faxing is cheap and simple to use (if you can use e-mail you're already there!). There's NO EXCUSE for sticking with that old fax machine.

 

To let us know what virtual facilities you need to work effectively? click here

Already using web-based faxing?  click here  We publish and credit the best comments / suggestions / ideas

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A close look at...faxing without fax machines

To cover your needs, fax service must let you:

  • send faxes

  • receive faxes

  • broadcast faxes

In short, here's how typical web-based fax services work (wherever you are):

  • fax reception - it just turns up in your e-mail inbox

  • fax transmission - you just "print" what you want to send

  • broadcast faxing - simply e-mail the master document and the list of fax numbers to the fax service

Here's how it works in a bit more detail.

 

Fax Reception

The fax service provides you with a new, local fax number. If your current fax number is well known - don't change it! Have it redirected to the new fax number and no-one will know the difference.

 

All incoming faxes are captured by the fax service and e-mailed to (one or more) e-mail addresses specified by you. It's that simple, and of course logs of all faxes received are kept.

 

Fax reception requires NO special software; all you need is the e-mail software you're currently using.

 

The incoming fax can be stored with all your other e-mails or with your Word (etc) documents. A big step towards a "Less-Paper" office.

 

There are typically NO charges for receiving faxes, apart from a fixed monthly fee. Less than AUD30 / month in Australia - or about the cost of a phone line.

 

Fax Transmission

Special software is required to send faxes, but it's provided free by the faxing service and is very easy to install (less than 5 minutes).

 

To send faxes you simply "print" to the fax "printer" from Word (etc) then follow the prompts for destination fax number, person, company, etc.

 

Although it's easy to have cover pages automatically included, generating your own cover page as part of the original fax document often produces a better result.

 

You'll receive a e-mail telling you the fax has been delivered and the cost (typically USD 0.10). Logs of sent faxes are available.

 

The vast majority of outbound faxes are usually Word (Excel, etc) documents, and are sent as described above. To fax a hard-copy document you'll need to scan it first. In our next newsletter, we'll tell you about small, inexpensive & indispensable scanners (incidentally they're also your personal low-volume photocopier).

 

Broadcast faxing

With some faxing services, broadcast faxing is just part of the fax sending service, others treat it as a separate service that needs to be signed up for separately.

 

Broadcasting is accomplished by e-mailing the master document and a list of fax numbers to the fax service. Any personalization is also done by the fax service.

 

Varying facilities are available to handle broadcast faxing requirements such as the storing of common fax lists, retransmission of failures, nominated transmission times, "don't fax" lists, etc. You'll need to compare your requirements against those on offer from different services.

 

Of course, there are e-mail confirmations of jobs submitted and full transmission logs are available.

 

Costs are incurred for successful transmissions only, are based on the transmission time & destination, and are surprisingly low.

 

And finally...

 

We've included links to the best examples of web-based faxing services in our "Useful Links" section below.

 

Already using web-based faxing?  click here.  We publish and credit the best comments / suggestions / ideas

Any other Virtual facility you're particularly interested in? click here

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One faxing scenario that works well...

So now you know about web-based faxing services, but how does it all work "on the ground"?  Here's one implementation that worked so well for several of our clients that we've adopted it ourselves! It's a good template to start with.

Fax Reception

  • All fax reception is via a Jfax account. Faxes are automatically e-mailed to both:

    • our admin person -  for e-mail distribution or junking

    • a special e-mail account - for backup & recovery purposes

  • NO special software is required

  • Atac still uses its old fax number to receive faxes

  • Each staff member receives their faxes as an e-mail from "admin".

  • The Jfax charge is fixed at USD12.50 per month. There's NO additional charge for receiving faxes

Fax Transmission & Fax Broadcasts

  • Fax transmission & broadcasting is via a WWFax account

  • Fax sending software is provided free

  • Individual faxes are sent by "printing" to the WWFax printer

  • Fax broadcast facilities are provided in the free software

  • Costs are based solely on destination & time involved; local faxes cost about AUD 0.18 per page.

UPs and DOWNs

Summary

UPs DOWNs
Productivity Office Costs
Flexibility Office Equipment
Ease of Use Paper Handling & Filing

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Talk to us - it's FREE

 

Like to talk to us about web-based faxing...or anything else to do with running a Virtual Office?

 

We offer a FREE 1-hour consultation on any aspect of working in a Virtual Office.

 

Click here to drop us an e-mail & let us know what aspect(s) you're interested in, and we'll contact you to arrange a free consultation.

 

Naturally we'd like to help on a professional basis after that, but we are passionate about Virtual Office and will provide whatever help we can in the initial consultation; no charge and no obligation.

 

Don't forget our booklet on working smarter in a Virtual Office. To get one  click  here

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The "Less-Paper" office

 

Forget the "Paperless Office". We all know it will NEVER happen.

 

But in the next issue of Virtual Memo we'll show you how the "Less-Paper Office" is alive, well and definitely the way to go. If you're running a "More-Paper Office" - you're going to drown.

 

 If you'd like to contribute to the Less-Paper discussion, click here

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Useful Links - sources of information on Virtual Office

Web-based fax services:  

Try "fax services" in your search engine to locate similar services in your country.

www.j2.com (a.k.a. www.jfax.com)

www.efax.com

www.wwfax.com.au (sending only)

www.faxaway.com (sending only)

Atac website

 www.atac.com.au/vo.htm

               Access to back issues of the Virtual Memo newsletter

               All "useful Links" previously published in Virtual Memo 

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About Atac

You can find out more about Atac Pty Ltd and what we do from our website www.atac.com.au

We've worked in our own Virtual Office – every day – for nearly three years. We've found it more productive, more rewarding, less stressful, and we’re working better as a team than ever before.

That's why we are such passionate advocates for Virtual Office and why we've become the leading Virtual Office consultants in our region. We publish this newsletter as a general information service to any company looking to implement their own Virtual Office.

If you'd like more information about Atac or about our Virtual Office consulting services, click  here.

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