Atac will refund the purchase price of any new software product under the following conditions:

• Money-Back Guarantee. Where a refund is requested within 30 days of purchase. 

• Defects.  Where Atac is notified within three months of the purchase date that the software is defective to an extent that adversely affects its operational capability, and Atac is unable to supply a replacement non-defective product within 5  working day

• Other. All other refunds will be given at the discretion of the Company Management.

Please note:

• this refund policy applies only to new copies of Insight. It does not apply to upgrade purchases. Refund requests can be made by e-mail to: insight.support@atac.com.au

• all refunds will be processed with 5 working days

• all refunds will be made by reversing the original payment method. In most cases this will mean a reversal of a credit card charge

• where software Registration Codes have been issued, Atac reserves the right to request a written confirmation of permanent software de-installation and non-distribution prior to a refund being made. 

Any questions?

Please direct any questions or comments to insight.support@atac.com.au  

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